SHIPPING

FABITORIA provides FREE SHIPPING for all domestic and international orders.Orders placed with an Asia address will ship via SF-express requires signature upon delivery.Please allow up to 1-2 business days for us to process your oder and shipment.

If you need to rush your order,please contact Customer Care: info@fabitoria.com

 

DELIVERY

Asia: 2-3 days via SF-Express
United States: 3-5 days delivery via EMS(Express Mail Service)
Oceania: 3-5 days via EMS(Express Mail Service)
Europe: 3-5 days via EMS(Express Mail Service)
 

 

INTERNATIONAL ORDERS

For items shipped outside of Taiwan, you accept the risk of loss and title for that merchandise upon our delivery to the carrier. Please note that your order may be subject to import duties and taxes, which are levied once a shipment reaches your country, and you will be responsible for paying all additional charges for customs clearance. Additionally, when ordering from  FABITORIA, you expressly acknowledge that you are the importer and agree to comply with all laws and regulations of your country. You authorize us to designate a carrier to act as your agent with all relevant customs or tax authorities in your country; to clear your merchandise and advance (on your behalf) any duties and taxes owed by you related to your purchase from us. 

 

RETURN AND EXCHANGE

All sale merchandise is final sale. We will not accept returns or order cancellations on sale merchandises.Please note, we only accept returns for defective items purchased at full price,
this excludes any other purchases made with a discount. In order to receive a full refund, the merchandise must be returned within 14 days upon delivery, in the exact condition in which the merchandise was shipped.

Click here to submit a return request. You will receive an email from FABITORIA within 24 hours, confirming your return request and that the request is being processed. Please allow 2 business days for your refund to be process from the time we receive your return. Please allow your financial institution up to 11 business days to post the refund to your account.

We offer exchange for sizes of product within 7 days upon receiving the item. We do not cover the shipment fee for exchanges. Please contact info@fabitoria.com for exchange requests, we will do our best to fulfill your exchange request.For international returns please mark clearly "Returned goods - No commercial value"

Refused Shipment
 
We will not be responsible for any fees charged by customs or other tax authorities. If you refuse any shipments from Fabitoria, you remain responsible for all original shipping charges, duties, taxes, customs incurred on the package (original and return shipments) and the cost of returning the package to Fabitoria. We will subtract this amount from your merchandise refund, if any.

 

OUR PRODUCTS

Since the resolution and color composition of each computer monitor varies, we cannot guarantee the accuracy of the colors of products displayed on our website.
All sizes and measurements indicated on our website are approximate. 

 

PAYMENT

Payment can be made by Visa, MasterCard, China UnionPay Card, PayPal and Alipay. All credit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery.